5/6/2023 0 Comments Reinstall usb audio driverIn the Device Manager, click View > Show Hidden Devicesħ. For Variable Name, enter: devmgr_show_nonpresent_devicesĥ. Close all open windows, then click Start > right-click Computer > Properties > Device ManagerĦ.Under "User variables for ," click "New." Click Advanced system settings on the left.ģ. Under the " Advanced" tab, click on " Environment Variables".Ĥ. Now that the AudioBox driver has been removed, we need to check to make sure that the Windows Device Manager doesn't have any residual entries that could be conflicting with the new installation.ġ. Click the " Start" menu then right-click on " Computer" and select " Properties".Ģ. If you only see this file, and the "Uninstall" application is not visible, press "back" in Windows Explorer and delete the AudioBox/AudioBox VSL folder. PLEASE NOTE: There may be a file present named "unins000". The uninstall wizard will guide you through the rest of the uninstall process. You may see it presented as "uninstall.exe". In the AudioBox folder, locate and run the "uninstall" application. If you do not find these folders, skip to step Removing Device Manager Entries.ħ. In the PreSonus folder, open the AudioBox or AudioBox VSL folder, if present. If there is no PreSonus folder, skip to Removing Device Manager Entries.Ħ. By default on most Windows systems, this is the C:\ drive.ĥ. In the new window, open your system drive by double-clicking it. Unplug the AudioBox from your computer and power off.ģ. Though the article is written for Studio One, its basic troubleshooting procedure applies to most major DAW software.ġ. This guide can be used to install all PreSonus AudioBox devices, including:Īdditionally, this article can simply be used as a guide to properly install the driver, even if no attempt has been made to install the driver yet.īefore uninstalling and reinstalling the driver, please check out this article, which explains common reasons why the AudioBox might not seem to function properly. However, if you experience difficulties with the driver's installation process, or if you receive an error message from the installer, follow the steps in this guide to fully uninstall and reinstall the drivers properly. This should only take a couple of minutes and usually solves most driver-related issues. In almost all instances, you can simply run the uninstaller, reinstall the driver immediately, and no other steps are necessary. Plugging the device into the front panel of a desktop computer.Hardware and/or software changes to your system.Using the device with a USB cable other than the included cable.Using the device with a USB hub or extension cable.Plugging the AudioBox into a USB port other than the one it was originally installed on.Common reasons that it becomes necessary to reinstall the driver include: If recording is not working in your DAW (digital audio workstation) software, or if you are experiencing issues such as glitching or other unwanted sounds, the AudioBox driver may need to be uninstalled and reinstalled on your system.
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